PDF) Emotion Regulation in Customer Service Roles: Testing a Model of Emotional Labor
PDF) The Effect of Emotional Labor of College Administrative Service Workers on Job Attitudes: Mediating Effect of Emotional Labor on Trust and Organizational Commitment
DOC) why emotional labour important for organizations?” | Anamul haque - Academia.edu
Relationships between emotional labor, job performance, and turnover - ScienceDirect
Frontiers | Research on How Emotional Expressions of Emotional Labor Workers and Perception of Customer Feedbacks Affect Turnover Intentions: Emphasis on Moderating Effects of Emotional Intelligence
SciELO - Brasil - THE CONSTRUCTION OF MEANING FOR THE EMOTIONAL LABOR THE CONSTRUCTION OF MEANING FOR THE EMOTIONAL LABOR
Sustainability | Free Full-Text | How Does Emotional Labor Impact Employees' Perceptions of Well-Being? Examining the Mediating Role of Emotional Disorder
7.5 Emotions at Work – Organizational Behavior
The effects of emotional labor on work engagement and boundary spanner creativity | Emerald Insight
Emotional labour, social intelligence, and narcissism among physicians in Jordan | Humanities and Social Sciences Communications
Frontiers | Is Deep Acting Prevalent in Socially Responsible Companies? The Effects of CSR Perception on Emotional Labor Strategies
Emotional labor in librarianship: A research agenda - ScienceDirect
An emotional labor perspective on the relationship between customer orientation and job satisfaction - ScienceDirect
The effects of emotional labour on the outcomes of the job and the organization: Do the differences in age and the manager's e
Full article: Implications of Emotional Labor on Work Outcomes of Service Workers in Not-for-Profit Human Service Organizations
Effects of Emotional Labor on HR Managers and Organizations
Emotional labour and its consequences in health-care setting
The Consequences of Emotional Labor: Effects on Work Stress, Job Satisfaction, and Well-Being | SpringerLink
The Consequences of Emotional Labor: Effects on Work Stress, Job Satisfaction, and Well-Being | SpringerLink
What do we know about emotional labour in nursing? A narrative review | British Journal of Nursing
Frontiers | The Effect of Emotional Labor of College Administrative Service Workers on Job Attitudes: Mediating Effect of Emotional Labor on Trust and Organizational Commitment
PDF) Organizational Consequences Of Emotional Labour In Mangenent
The effects of emotional labor on work engagement and boundary spanner creativity | Emerald Insight
Frontiers | The Effect of Emotional Labor of College Administrative Service Workers on Job Attitudes: Mediating Effect of Emotional Labor on Trust and Organizational Commitment
